Customer Appreciation - Send a Basket

Google Rating

4.9

Based on 127 reviews

Send a Basket

4.9

Skye Moss

06:19 29 Apr 25

Send a basket went above and beyond to ensure that the recipient received their gift on time 🤩🤩

Diane Webb

06:15 29 Apr 25

My order was delivered within a few hours. My recipient was pleased with the gift. Thank you.

Ash Clews

23:25 31 Mar 25

Love Send a Basket! Every time we order they always go above and beyond, are so quick to respond and action our requests and the end results are amazing! Highly recommend

Megan Dwyer

04:38 27 Mar 25

Incredible service always and such a great variety of gifts!

Chantelle Eschler

04:38 27 Mar 25

Julie and the team are always quick to respond, make helpful suggestions for custom made baskets and send a photo of the finished product which is always nice to see the finished product and what the recipient will receive. Highly recommend Send a Basket

Diandra Tassone

04:32 27 Mar 25

Our company uses Send A Basket a lot and they always do an excellent job. They recently did table decorations and gifts for our staff conference and everything was awesome! Thank you Julie!!

Courtney

03:55 26 Mar 25

Julie just helped us with our Conference- She did the gift baskets and flower arrangements on each table! All her work is absolutely beautiful and she is always happy to go above and beyond for us! Thank you Julie!!

Jordan V

07:09 17 Mar 25

Great service, lovely staff, very welcoming.Presentation of our gift blew our expectations.We Will be an ongoing customer for sure!

Eddie Lees

23:47 16 Dec 24

Julie and her team make it easy … so the personalised service makes us happy and our clients delighted. More goes into these baskets than just pleasant surprises. Thank you.

Yvonne Hubbs

21:27 16 Dec 24

Julie went out of her way to help this American find a basket appropriate for the occasion.

Zac Camilleri

13:58 14 Nov 24

I recently had a wonderful experience shopping at Send a Basket! From start to finish, Julie provided exceptional customer service. I was interested in purchasing the Chantelle Basket, and Julie went above and beyond to help me with my order. I ran a bit late and arrived past store hours, but Julie graciously stayed back to accommodate me, showing just how dedicated she is to customer satisfaction. Her kindness and willingness to help made the entire process smooth and enjoyable. I highly recommend Send a Basket for anyone looking for beautiful, thoughtfully curated gift baskets and outstanding service. Thank you, Julie, for making this experience so memorable!

Rosa Bellissimo

19:32 13 Nov 24

Send a basket has been looking after my clients and my family Flowers and Gifts for over 14 yearsEvery order was delivered promptly and on time.The products and flower sent were exactly what i had ordered if not better.May i congratulate Julie and your team, you make this whole process so effortless for me.I highly recommend their products and services.Rosa Bellissimo,@Unito Property Group

Liana Kaio

03:05 27 Aug 24

Ordered midnight last night from Gold coast and the nicest package was delivered THIS MORNING to Sydney!!! I don't recommend ordering the night before but "Send a Basket" really came through with. Thanks guys, so happy!!! Highly recommend!

Aileen H

11:02 02 Aug 24

Excellent service from Julie and the team. I left my order to the last minute and she was able to fulfil my order plus she met my expectations by creating a beautiful hamper.Thank you so much.

Kev Tran

02:01 23 Jul 24

Julie and the entire team at Send a Basket are incredible. Service is always top notch and they genuinely care and help with solutions so that the final customer has the best experience.Have been working with them for years and will continue to do soThank you team!

Elyo Nuevo

21:06 17 Jul 24

A beautiful bunch delivered to my Mother on her 88th birthday. Mum was very pleased and the arrangement was specially done by the lady owner! 👏

brooza54

00:44 30 May 24

Laurence

23:57 12 May 24

Made a weekend delivery happen with short notice for my wife's birthday, beautiful flowers & high quality that will last longer!Thanks!

Janet Atchison

02:20 09 Mar 24

What a pleasure to deal with this wonderful company so helpful and the gifts were spectacular. Special thanks for your service which is *******

HR Images

00:45 29 Feb 24

Recently purchased some flowers for valentines day and what amazing service from Julie and the team. Really happy with the flowers and presentation. Highly recommend send a basket

Bellany B

09:27 27 Feb 24

Excellent customer service, looked beautiful and was delivered with care and earlier than anticipated. Thanks so much.

May

01:06 22 Dec 23

Order placed 8.30am. Guaranteed same day delivery by 5pm, but would try by 2pm as per my request. Hamper delivered 11.30am. What else can I say. Superb service.Absolutely loved the customer service on the phone - professional yet friendly. Hamper was wrapped in a beautiful Xmas bow. Pleased beyond measure, me as the sender and the recipient for receiving such a delightful looking package.Now have you diarised as my go-to for online gift baskets.

Sam Kitchen

20:36 17 Dec 23

Timely, helpful and inexpensive. We use Send a Basket for all our gifting.

MERYN BULLEY

06:50 07 Dec 23

It was such a pleasure speaking with Julie and Kim to arrange a few hampers for us as gifts. So friendly and professional and would highly recommend 'Send a Basket.'We will be back in future for sure! :))

Brad Iranzadi

05:05 23 Nov 23

Thanks so much for the fantastic service. Flowers were stunning and delivered perfectly on time.Brad

Alayne Kelly

21:40 26 Oct 23

What a great company. I sent a basket from UK to a friend. I messed up a bit with location and Julie was amazing. She chased this daily, spoke to my friend and kept me informed every day. She really worked so hard until this was delivered and made this delivery extra special. I will definitely be using this company again. Thank you for being so kind and helpful and my friend tells me the basket is beautiful.

Bridget Holland

19:38 25 Oct 23

Great service, friendly people, advice when you need it. Attention to simple, practical, important things like 'delivering to units can be complicated so can we have a phone number just in case'. What more could you ask?

Mark Davies

07:24 27 Sep 23

Just used send a basket again for another bunch of flowers & couldn't be happier with the selection Julie supplied us with, they looked fantastic, thank you

Doug Balsom

03:40 19 Sep 23

Fantastic service

Naomi Jale

00:02 29 Aug 23

Julie and the team at ''Send a Basket", were quick to help with an issue that came up with my order this week. She was patient and also very efficient with her efforts to make sure the hamper reached the right address safely! Thank you so much, Julie.

Craigh Tiberti

12:07 01 Aug 23

I always use Send a Basket for sending thank you gifts to my clients. They are always sent on time and each hamper is the highest standard. They are so good a couple of my clients also use them now for their clients.

L M

02:07 01 Aug 23

I’m tremendously grateful to the team at “Send a Basket”. Outstanding customer service and provided premium floral arrangement with boxed fruits. I picked up the order at 10am same day (ordered 90 minutes beforehand). The team also helped draft a sympathy wording for the card. I really appreciate all the help, thank you so much 😊

Sharon Sanders

09:06 19 Jul 23

I have not used this site before, but would definitely use them again. I live in UK and wanted to send a gift to someone in Sydney. User friendly website, good selection and flowers were very fresh on arrival and a good sized bouquet (I had increased it to large).

Marjorie Moore

07:03 14 Jul 23

My friend absolutely loved her Bereavement Gift I sent her &Send a Basket went above & beyond to get me what I asked for .I will certainly use them again . Thanks Send a Basket 👍

Des Derham

08:53 13 Jul 23

From start to finish the service received was amazing.Called up with a vague idea of what I needed, Kim and Julie gave some advice and the basket was delivered 2 days later.The recipient of the flowers was left speechless.Cannot rate more highly

sudeep bhale

07:29 11 Jul 23

Hi Julie, just wanted to say thank you for arranging the flowers again, they arrived yesterday and are beautifully reflecting the associated sentiments. Thank you for your persistence to get these to us among all the challenges you had with change of address. 🙏🏼

Matt Langdon

06:59 03 Jul 23

Great experience.Picked up the gifts less than 24 hours after ordering and they looked awesome.Highly recommend

Jasmin Steele

04:46 30 Jun 23

McMahon Fam

04:24 16 Jun 23

Very happy with the fruit basket.Kim was so obliging and helpful.Will continue to support Send a Basket, as I can trust in their care and service.

Martin Collins

02:36 08 Jun 23

Christmas time and the giving is easy, this is what I am singing every year at this time as I only use Send a Basket. Flowers or gift baskets everything is quality and value for money then delivered on time.

Marina Trimboli

00:35 06 Jun 23

Thanks for the lovely arrangement and bouquet created by Send a Basket

Williams Landing

02:33 02 Jun 23

Beautiful flowers and great service!Love it

ilirian musa

01:50 02 Jun 23

Great service and quality flowers highly recommend buying from here

Michelle Armstrong

06:55 23 May 23

Have been using send a basket on and off over the years.Never been disappointed.Well done Kim with our order today,it was beautiful.

Karen Cutler

06:17 19 May 23

Truly, incredible service and exquisite floral arrangement! My now 1st choice for both personal and business boxed gifts. Thank you!

Kath Sass

03:02 08 May 23

Easy to order and a great professional service. We have used them a few times and always come back when we need a fruit basket!

RnP Gupta Cricket

06:57 04 Apr 23

We called them today at 4:20pm and wanted to send an Easter gift hamper to a client delivered by tomorrow before noon. While others do not guarantee as their delivery service is via cheap and unreliable couriers like StarTrack (nothing to hide there as it was mentioned quiet openly by other such businesses!) who even though can charge extra for rush/overnight express service but still do not guarantee the expected delivery service in return, these guys were excellent and offered a guaranteed AM delivery. And thats all a customer wants when dealing with business or important clients they want to send gifts to on such occasions!! Add to that great customer service, courteousness on phone, and quick order placed! Perfect so far and i hope all businesses learn to operate like this - with pleasantness, accountability and a promise on good service out n out. Strongly recommend Sendabasket in Castle Hill NSW.

Brigette Constantin

21:58 03 Apr 23

Julie’s expertise in this area is unmatched! She had saved me multiple times on last minute flowers and the hampers interstate are fantastic for my friends around Australia. Couldnt recommend enough!

Tracey New

05:15 27 Mar 23

Julie & her team were extremely helpful, had a great selection … my sister loved her flowers & especially the beautiful vase she gets to keep. Delivered on time tooThank you 😘💜

wayan jannik

03:16 02 Mar 23

Love your service. And the hampers so beautiful too. The recipient love it. Thank you so much😘

N Sharp

22:00 28 Feb 23

The Send a Basket team went out of their way to ensure my delivery made it to the unwell recipient for what was a tricky delivery. Not only that they followed up to ensure it arrived. Recipient said it was delish! THANKS!!

Arjun Bhasin

06:07 14 Feb 23

Did last minute valentine shopping (silly me) but Send a Basket was extremely helpful and managed to get a gift set ready within 15 minutes. Absolutely amazing work Ladies, thanks again!! Saved my life! Haha

Jimmy Kim

06:16 19 Jan 23

Thank you so much accomodating a late order. Will order again for future events. Many thanks

Liam Shields

23:17 29 Dec 22

I can't thank Julie enough for her wonderful flower arrangement and her compassionate understanding during a very sensitive time. Ever grateful!

Kyra MacPherson

04:28 20 Dec 22

Again the staff have gone out of their way to make up some fantastic baskets for Christmas. They are always very friendly and happy to help with my requests.

Daniela Visevic

21:15 15 Dec 22

IAM TeamAbsoluteFaith-Andrea Barrera

02:02 11 Dec 22

First time ordering online for a dear friend who was sick, Julie and team were awesome! Not only that they delivered it on time, they made sure it was well received. The fruit basket was at its freshest state and arranged with care. Contents were also worth every penny. Recipient loved it. I definitely would be ordering again in the future if the opportunity comes. Love from the USA 🇺🇸.

Sunelle de Pierres

06:16 08 Dec 22

Beautiful selection of hampers and always so easy to order. I have used Send a Basket on more than one occasion and always a great experience. The customer service team goes beyond! XXX

Lesley Ward

07:24 02 Dec 22

Excellent service & quick delivery. Would highly recommend them

John Dale

04:11 01 Nov 22

Worth spending that little bit more for a great experience!

Suzanne Congreve

22:48 26 Oct 22

At first it was a battle to get the website to accept that I was sending a gift to someone in Australia from New Zealand, BUT when I contacted the company I only got the greatest service. The receiver even mentioned how pleasant the person was on the phone when they had to deliver. They went the extra mile to make sure the gift was delivered on time and to try and make up for the website issues. Will surely use them again. Thanks

Karen Haga

06:28 26 Oct 22

Julie and her team excelled again. They never let me down.

Peter Howie

09:32 21 Oct 22

Super fresh and unique flowers. I bought some to surprise my wife and she really loved them! The gift baskets / hampers will be the next thing to try especially for our clients at Christmas. A surprising lovely little store! Julie has a real talent making things feel special.

Alannah Derley

01:45 07 Oct 22

I highly recommend Send A Basket and their wide range of beautiful gifts. Julie was fantastic to deal with and assisted in a quick turnaround for a delivery. Our family member loved the gift! Thank you so much!

Marichelle Usi

03:13 29 Sep 22

I will be using Send a Basket from now on and highly recommend it. Kim was so lovely and helpful and made ordering a breeze. The fruit and plant gift basket I ordered was exactly what was on their website and was truly appreciated by the recipient!

06:07 15 Sep 22

Ordered a gift basket with fruit and chocolate’s for same-day pick up. I accidentally selected the delivery fee which the vendor refunded immediately as soon as I notified them. Great hamper and the recipient loved it thank you so much! I will definitely order from you again!

Louise Hayes

10:15 02 Aug 22

Amazing service. They rang to ask if it was ok to deliver a day early, that is great service. The fruit looked amazing and was decorated with a lovely ribbon.

Michael Vecchiato

02:35 28 Jul 22

Wow just wow!!! I ordered a gift box at 9:44am today and received a text at 11:21am to say it was delivered!!Very happy with your service and quality Send a basket!!

Chao Alex

09:29 23 Jul 22

I ordered multiple gift baskets from Sendabasket. The team was very friendly and helpful. They made sure my requirements were 100% satisfied. The flowers and fruits were also very fresh. It's a great experience choosing Sendabasket, I will definitely revisit in the future!

Peter Christodoulou

06:50 10 Jun 22

Excellent service cannot fault them in anyway , highly recommend.

Benjamin Johnson

21:34 23 May 22

Our financial advice business has used Sendabasket countless times. Julie and the team are effecient and wonderful to work with. The hampers are always delivered on time and look fantastic. Clients are always beyond grateful.

Yannoula Michael

06:12 07 May 22

I highly recommend Send a Basket. They were friendly, extremely helpful and delivered same day. Thank you.

Ashley Dick

01:55 03 May 22

The super friendly team at Send a Basket always go above and beyond to provide the best service and quality products. Would 100% recommend!

Rifat Sabah

08:19 31 Mar 22

Excellent service, great customer service beautiful flowers and fresh fruit all arranged beautifully in a basket. Would highly recommend to all.

Bruce MACKENZIE

23:16 28 Mar 22

Great presentation of Fruit and Chocolate items and Service to match.

Jeremy Carter

03:45 18 Mar 22

Beautiful hampers assembled and delivered with care. Great service and good value.

Justin

23:02 11 Mar 22

Carol Coyle

09:57 01 Mar 22

Once again Send a Basket Castle Hill, have proved how helpful and efficient they are. The gift I ordered for a friend was received with great delight. Thank you Julie and staff. 💖

Vicky Alcordo

13:03 15 Feb 22

I used Send A Basket for the very first time. Our son just settled into his college in Sydney & we wanted to send him something fun & typically Australian. So we chose the Aussie Favorites basket. It got to our son’s dorm today, February 15, as specified, & he loved his surprise! Really happy with Send A Basket & their service! 😊

Terry Duchene

00:17 15 Feb 22

The service was very flexible and communication great. Offerred a few options for products & timing. Well done! Would use again.

Lisa Ryan

04:31 28 Jan 22

Shelley Bray

04:56 25 Jan 22

I cannot speak highly enough about Julie and her team! Even when the hospital we were trying to deliver to would not accept the delivery, Julie was extremely understanding and put my order on hold until they were able to be delivered a few weeks later. Nothing was too much of a hassle for Julie.Julie and her team created the most beautiful custom bunch of flowers and made exactly what I asked for. I cannot thank them enough and highly recommend them!!!

Scott Prideaux

11:02 15 Dec 21

If you wish to have a point of difference to your clients, and you would like to show your appreciation to them, speak to send-a-basket!!Their personalised gift packages which they can prepare abs deliver for your clients are second to none!!Their service and attentions to detail is outstanding.Thank you again!!

Monika Tasonyi

07:34 09 Dec 21

Thank you Julie for helping creating the perfect Christmas hampers for my business. They represent my business perfectly.

Bradley Capra

02:08 03 Dec 21

We ordered a basket, they organised it quick smartGreat service !Lovely people to deal with

Angelina Pisani

02:09 25 Oct 21

Great communication and customer service with amazing looking hampers and prompt delivery ! 10/10 from us.

Krystle Latulipe

12:30 06 Oct 21

R Sun

13:36 17 Sep 21

Charmaine Winch

03:10 10 Sep 21

Would recomend this company without hesitation. Very helpful and nothing was to much trouble and the basket was delivered without a hitch.Charmaine Winch

Shaun “Shaunmaster” Premnath

05:36 09 Sep 21

Thank you Send a Basket for always showing up and delivering the goods, we really appreciate it! highly recommend!

David Strauss

09:13 07 Sep 21

Great business to deal with.

Your Business Minder

23:23 01 Sep 21

Julie from Send a Basket was so helpful. It’s my mother’s 89th birthday today and she lives in Menai which is more than the permitted 5 klms from my home. Not only did Julie get the flowers and hamper there she suggested I do it a day earlier as couriers are so busy at the moment. My mother was delighted with her gifts - beautiful pink flowers, and a sweet and savoury hamper full of little chocolates, biscuits and nuts. She was overcome. Thank you for bringing some joy to my mother today!

Kuljinder Kapoor

04:06 24 Aug 21

We have used their service twice, very satisfied, will use again

Michelle Fulton

10:49 09 Aug 21

Julie provided a fabulous efficient service. Very patient and took the time to make sure I was comfortable with the final order. The recipients were extremely happy with their hampers. Thank you

Antoinette Toubia

05:45 02 Aug 21

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